Refund policy
Your satisfaction is our priority at MOSH. We stand by the quality of our products and aim for a seamless shopping experience.
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Defective or Damaged Items: We offer a full replacement or refund for any items that arrive damaged or defective.
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Returns Window: Customers have 30 days from the date of receipt to request a return.
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Return Eligibility: Items must be in original condition, unworn, and with tags attached.
How to Initiate a Return:
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Contact our support team via email with your order number.
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Provide photos of the item if the return is due to a defect.
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Our team will guide you through the return process within 48 hours.
Note: Refunds are processed back to the original method of payment within 5-10 business days.
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